Why You Should Work in Customer Service — At Least For A Little Bit

(The 3rd business post in two weeks — jeez — I must like this stuff… Anyway, let’s get into it).

Alright, I know you saw the title. And you’re thinking …

Customer service? That sucks!

But wait it isn’t that bad. You just need to find the right place to work.

For example, don’t work at fast food places. That’s a bad decision to make.

Why?

Cause those places have terrible hours, pay their employees horribly, and take too much time — your most valuable asset.

Instead, I highly recommend working in bars and upscale restaurants — if you want some fast cash. And little time investment.

What’s So Freaking Good ‘Bout it?

Reason Number One — Social Skills

Whether you’re a waiter, bartender, or barback, your social skills will improve. I guarantee it. Cause that’s how stuff gets done in this business.

Communication.

If you can’t communicate, you don’t make moolah. And then you die. Cause moolah is oxygen. Well, at least, to me it is.

There’s gonna be times when you’re gonna find yourself talking to two customers, one co worker, a pretty girl. And your boss. All at the same time.

And if you don’t know how to effectively communicate — you’ll perish.

When I first started my job, as a bathroom guy, I would easily talk to 50 – 100 people a night. Passing out paper towels, selling candy, gum and cologne.

It’s high paced, high volume. Wild nights — filled with booze and druggies.

At first, I’ll be honest; I was overwhelmed at the start. Cause the nightlife scene can go really fast. Too freaking fast.

But after a couple months, I got the hang of it. And noticed a major difference in how I interact with people.

I was confident. Chatting everyone up. Guys, girls. You name it…

… Even job interviews became easy for me. Like a lotta times, the interviewer would be more nervous than me.

Seriously, one time, an interviewer was literally shaking his butt off, while he asked me questions off his clipboard.

Across from him, I was calm, cool, and collected…

…That’s the power of 50 – 100 social interactions for 3 days per week. It’s like nothing to me now. Like riding a bike.

So, if your social skills are lacking – customer service jobs are the way to go.

Reason Number Two – Fast Money

Everybody loves moolah, right?

And if they don’t – they’re freaking lying.

Me? I love the dough. Even better is that I love making it fast. That’s the thing with fast food jobs. You’re making cash slow. Slaving away for 40+ hours a week for a 250-dollar check. Waste of time.

I make that in two nights. And have extra cash left over to spend on whatever I want.

Protein shakes, kombucha, shea butter –  stuff that I love.

And the other cool thing, is that if I move, I can definitely get another restaurant job anywhere I go cause they’re pretty much everywhere. 

Reason Number Third — Business Sense

So, I’m not a business guy. At all. But I do understand it cause of the books I’ve read. Trump books, Robert K, Brian Tracy books etc, etc.

As well as my Ebay trainin’.

When interacting with customers little thoughts and quotes from those pop into my head. Like one sales book preaches appearance, appearance, appearance.

After reading that, I started wearing a full suit at work. This was a good idea cause it increased my tips my 20%.  20 freakin’ percent!

Another thing I read in a Brian Tracy book was the use of active listening skills. Which I already have cause of my improv background.

My active listening skills are used to understand my customers, co workers, as well as my bosses. It’s probably the best skill if you wanna appear down to earth and relatable to people.

Cause I always hear from new customers, “You’re a chill guy, Jamual“.

Or, “You’re not annoyin’“.

To me, the reason I hear that is because in sales books they say people gotta like you to make a sale. And that’s what I try to do. That’s probably the core of my “sales strategy” – don’t be annoyin’.

The only thing bout customer service jobs is that sometimes you get wild people. And you have to deal with their craziness. So, you need a immense amount of patience and like dealin’ with craziness. And your good.

I know when I’m older, like ten years older, I’m gonna look back on my experiences and really smile about the skills that I learned being a customer service professional.

Later,

— Jamual

P.S. I’m on twitter. It’s rockin over there!

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One comment on “Why You Should Work in Customer Service — At Least For A Little Bit

  1. […] I’ve been workin’ two customer service jobs all year, so I’ve been using sale techniques from those books too. And they work really well. And […]

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